PeerWell FAQ
- What non-surgical programs does PeerWell offer?
- What results can be expected from PeerWell?
- Can one Owner access another Owner's dashboard (e.g. in the case of an absence)?
- Can an external customer access their claims via the dashboard?
- Is there any information we can send providers and therapists?
- Does PeerWell have a Spanish version?
- Are there any consequences (in terms of workers’ compensation benefits) if a patient is noncompliant with PeerWell’s program ?
- Do injured workers need any technology? Any wearables, etc.?
- Is the program customized for injury type/ surgery date?
- What if the patient doesn’t use it?
- Will Case Management Managers have access to reporting in PeerWell?
- Is PeerWell recommended if the patient is elderly?
- Is the data self-reported or does the app interface with the device?
- What if the patient does not want the Case Manager to have access to information in PeerWell?
- Are these programs created and approved by licensed, clinical providers?
- Will use of the app end when the Case Manager closes the file?
- What if my patient doesn't want to give me an email to join?
- Are there reports available to track progress?
- Is the program’s success criteria based only on workers’ compensation outcomes or is personal medical improvement considered?
- Have you received any feedback from the provider community on PeerWell?